A Full-Service Dry Cleaning/Laundry In Four Easy Steps!
CC Lockers are available 24 hours a day, every day. Simply drop clothes in any locker, lock it and we'll do the rest.
We'll send you a text with a locker number. Use the last 4 digits of your cell phone to open it.
Open the CC Locker and your clean laundry is beautifully packaged and ready to take home.
How it Works
A Convenient New Approach To Dry Cleaning
CCLockers is a new concept in building amenities. Offer your building tenants the convenience and quality of Cindy’s Cleaners, Houston’s most trusted name in dry cleaning. With locally built, beautiful custom lockers to match your building interior design, CCLockers can help you build more convenience and value into your structure.
A Turnkey Management Solution
Our licensed, insured drivers pick up your tenants’ laundry and dry cleaning from the CCLockers. We deliver the laundry to the locker when it’s clean. We contact the tenant via text message. CCLockers does the work, you get the praise.
|Laundered Shirt Folded||$4.99|
|Dry Cleaned Shirt||$5.99|
|High-End/Special-Attention-Handling Garments||Priced Accordingly|
*These are base prices. Garments with beads, sequins, silk, etc., that require attention and separate handling may be up-charged.
Wash & Fold
Why do your own laundry when CCLockers can do it for you? Just put your dirty laundry into a locker and CCLockers will sort your clothes into whites and colors, wash them separately, and tumble them dry. We fold all your clothes right out of the dryer and deliver them wrinkle-free to a locker.
CCLockers easily handles special preferences like dry on low, hang dry, and detergent requests. Just let us know your special requests and we’ll make sure it happens!
|Wash & Fold||Price|
|10 lbs Minimum||$3.50/lb|
First-Time Customers - Welcome
A: It couldn’t be more simple. Please see our how it works page for step-by-step instructions.
A: There are many ways to use our service. Please visit our locations page to see all of our public locations or you can inquire about our home delivery service. Call/text Michael (832) 270-9400
A: Most of our locations are located securely inside apartment and office buildings. If your building is over 40 units, you can have your property manager contact us about having lockers installed.
A: Simply text your Locker Number to (832) 270-9400.
A: We do our best to ensure that your orders get delivered back in a timely manner. However, we also need to ensure that we properly treat the stubborn stains. In most cases, orders are delivered back within two business days, but if one item is held up, we will hold the order until the next day when everything is ready. Items such as sheets, pillowcases, hand-washed items, and other specialty items often require an extra day of processing and may delay your order. If you need a certain garment back at a certain time and date please let us know by leaving a note with instructions in your laundry bag or text us at (832) 270-9400. Also text Michael at (832) 270-9400 about our CoronaVirus turnaround time.
A: Would you like us to use fabric softener, dry your clothes on low, use bleach or provide other special services? No problem, just enter your requirements into your profile and we’ll follow your instructions. We may charge a small fee for some of these services. You can send us a text message at (832) 270-9400 if you have a question about a specific request.
A: Go online and SIGN UP. Then fill out your account and credit card information. As soon as your orders are delivered your credit card on file will be charged and an text notification will be sent to you.
A: Absolutely! Remember, only you and the CC Lockers driver have the code to your locker. If someone else wants to pay for your laundry, that is fine, but only the holder of the code can retrieve it. If you like, you can easily give your code to your wife, roommate, etc., and have them pick up your laundry for you.
A: The first time you do laundry with us, your clothes will be returned to your personal laundry bag. This bag is yours to use and keep. Each time we receive laundry in your bag, we will know it’s from you. Please don’t give your laundry bag to someone else or we may mistakenly charge your account. If we notice that your bag is getting worn, we will replace it automatically for you.
A: Absolutely! CC Lockers has partnered with Pay Pros, the premier online payment processor, for this single reason. When you enter your credit card information, we don’t actually keep your credit card anywhere in our system. We keep a reference to your transaction history. Therefore, we have absolutely no trace of your credit card number anywhere in our system.
A: Our standard turnaround time is two business days for any orders dropped off by 9 am. When we pick up your order and when we deliver it back, you will receive an text notification. If you didn’t receive the text message, we either did not pick up your order, or we picked it up and did not know it was yours. This usually happens if you forget to place an order or enter the incorrect locker number. Don’t worry! We will have this straightened out in no time and it is a very easy issue to fix. We just need you to call customer service at (832) 270-9400 letting us know your name, locker number, and contact info so we can get it straightened out and have your order returned back to your locker quickly.
A: We are able to process laundered shirts at lower pricing because there is special machinery designed for processing standard-sized button-down shirts with cuffs and collars that can press 50-60 shirts per hour. However, shirts with special pleats, decorations, or any other non-standard design elements, or shirts that are too small to fit on the shirt machine need to be hand-pressed and a skilled presser can normally press 15-17 shirts/blouses per hour. That’s the difference.
Wash & Fold
A: We do not at this time. Please check back later.
A: With Wash & Fold, unfortunately, we do not have space or time to hang dry items. We can return them wet for you to hang dry at home or we can dry your order on low heat. We suggest you send these items in for dry cleaning and we will clean them according to the manufacturer’s specifications. If the item specifically requires to hang drying, we will hang dry them, though there is an extra cost for this and they may require an extra day to service.
A: Since we wash every customer`s clothes separately, each order is separated into colors and lights to make at least two loads (2 washers & 2 dryers) and handled by our experienced team. Hence the reason for a 10 lbs minimum order size. It is fine to send in less than 10 lbs, and we will charge the 10 lbs minimum for the order. This is a service that is handled separately from any dry cleaning order, and so we must charge the minimum.
A: Our average order is 15 to 20 pounds. That is about two weeks' worth of dirty laundry. A full hamper is about 20 pounds. If it is overflowing, it’s about 30 pounds. If you have a scale at home, you can weigh yourself, then weigh yourself holding your laundry and the difference is the approximate weight.
A: Yes, Wash and Fold orders are weighed by the pound. In our system, the word “items” equates to pounds. In this case, your order would weigh 23 pounds.
A: CC Lockers offers a variety of detergents to choose from. As a registered customer, under the My Laundry Settings (Preferences) section, you can configure your detergent, fabric softener, dryer sheets, and other washing preferences. However, we do not allow customers to provide us with their own products. Because we are a delivery service, the transportation of the liquid is too risky to your clothes and the clothes of other customers. If there is a product that you would like us to carry that you don’t see currently available on our website, please send us a text message and we will try our best to accommodate you.
A: When you register as a new customer we require you to agree to our terms and conditions. You can view our complete Terms and Conditions by clicking here.
A: If you would like to change your credit card, you can log in to “My Account”. Select the “Credit Card Settings” tab and enter your new credit card information. Or you can call/text Michael at (832) 270-9400.
A: Since we provide quick service, we recommend that you wait to place your clothes in the locker when you know you will be able to pick them up. This way your neighbors and other customers can use the locker while you are away. This helps to keep our prices low.
A: CindysCleanersLockers does our best to monitor locker use to ensure that there are always enough free lockers. If we find that a location is constantly full, we will add more lockers – if the landlord/business owner approves. We apologize for the inconvenience and hope that you use one of our other many drop-off locations throughout Houston.
A: Our lockers are designed to hold one to two weeks' worth of dry cleaning. If you can not fit all of your laundry/dry cleanings into one locker then feel free to use two lockers.
A: We take every precaution to ensure your items are not damaged or lost. In the rare circumstance that something does happen, we have a very Fair Claims policy. To view all of our Terms and Conditions, click here. In addition, at every one of our check-in stations, there are cameras that record everything that comes out of your bag.
A: If you don’t have Internet access, you can call (832) 270-9400 and we will process your order over the telephone. All we need is your Location, Locker Number, and Credit Card Number. As soon as we receive your payment, and your clothes are cleaned, we will return them to the locker.
A: We’re sorry to see you go. We can’t reuse the bags for other customers, so they are yours to keep. Please make sure you destroy the tags on the bags so that no one else can use your account.
A: Currently CindysCleanersLockers only accepts payment with Credit Card. Most ATM cards will work as well as long as they have a VISA or MasterCard logo on them.
A: All CC Lockers lockers are emptied daily. If we find any items that CC Lockers doesn’t service we will store the items for several days and change the code on the unit. If you would like to reclaim your property, please contact us.